PRIVACY POLICY

Effective Date: January 20, 2024

Thank you for visiting our website and reviewing our privacy policy. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you interact with our website. By using our website, you consent to the practices described in this policy.

1.Information We Collect:

1.1 Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and other contact details when you fill out forms, subscribe to our newsletters, or communicate with us through the website.

1.2 Log Files: Like many other websites, we may collect certain non-personal information automatically, including your IP address, browser type, operating system, referring/exit pages, and date/time stamps. This information is used to analyze trends, administer the site, track users' movements, and gather demographic information for aggregate use.

1.3 Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small files that are placed on your computer or device by a website, and they provide certain information about your interactions with the site. You can choose to accept or decline cookies through your browser settings.

2..Use of Information:

2.1 We use the personal information you provide to fulfill your requests, respond to your inquiries, provide you with information or services you request, and personalize your experience on our website.

2.2 Non-personal information collected through log files and cookies is used to analyze website trends, administer the site, and track users' movements around the site. This information helps us improve our website and deliver a better user experience.

3.Data Sharing and Disclosure:

3.1 We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

3.2 We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.

3.3 We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or the safety of others.

4.Data Security:

4.1 We implement a variety of security measures to protect your personal information. However, please be aware that no data transmission over the internet or electronic storage method is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee its absolute security.

5.Links to Third-Party Websites:

5.1 Our website may contain links to third-party websites for your convenience and information. We do not have control over these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

6.Children's Privacy:

6.1 Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will promptly delete it. If you believe that we may have any information from or about a child under 13, please contact us.

7.Changes to the Privacy Policy:

7.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about our privacy practices.

8.Contact Us:

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at nutrition@stephaniemaccarone.com.

By using our website, you signify your consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

TERMS AND CONDITIONS

This outlines the framework for our services.

You will discuss and agree what support you want from your consultant in your first session, and review the progress and focus of your work together as you go along. 

Nutritional Therapy: 

Payments can be made by bank transfer, a credit card or debit card. You shall be invoiced for payment before the consultation and payment of your invoice confirms the appointment.

You are required to pay for sessions, which are missed or cancelled, with less than 48 hours notice. It is important that you attend sessions regularly. However, if you do need to cancel an appointment please let your nutritional therapist or our admin team know with at least 48 hours notice. You can do this by emailing nutrition@stephaniemaccarone.com.

It is confidential that you are a client of Stephanie Maccarone Nutrition, as well as what you discuss in your sessions. There are however, some limits and exceptions to confidentiality. 

If your consultant has serious concerns about your safety or the safety of another person normal confidentiality may be lifted. You will be asked to provide your doctor's contact details, as someone they may contact. Stephanie Maccarone Nutrition keeps a record of your name, contact details and dates and times of appointments on a password-protected database. Your consultant is required to keep brief notes about the focus of your work. These are kept securely and are password protected. Any reports produced by Stephanie Maccarone Nutrition to evaluate the service contain anonymized data and will not contain any identifying information of clients. 

The Nutritional Therapy Descriptor 

Nutritional Therapy is the application of nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual’s symptoms and health concerns. This approach allows them to work with individuals to address nutritional balance and help support the body towards maintaining health. 

Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing. Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a ‘one size fits all’ approach. Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with ‘red flag’ signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client’s care to explain any nutritional therapy programme that has been provided. 

The Nutritional Therapist (NT) requests that the Client notes the following – 

  • The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme. 

  • Nutritional advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties. 

  • Nutritional therapists are not permitted to diagnose, or claim to treat, medical conditions. 

  • Nutritional advice is not a substitute for professional medical advice and/or treatment. 

  • Your Nutritional Therapist may recommend food supplements and/or functional testing as part of your Nutritional Therapy programme and may receive a commission on these products or services.

  • Standards of professional practice in Nutritional Therapy are governed by the CNHC Code of Conduct. 

  • This document only covers the practice of Nutritional Therapy within this consultation, and your practitioner will make it clear if he or she intends to step outside this boundary.

 The Client understands and agrees to the following –

  • I am responsible for contacting my doctor about any health concerns. 

  • I give permission for you to contact my doctor regarding any agreed aspects of my case. 

  • If I am receiving treatment from my doctor, or any other medical provider, I should tell him/her about any nutritional strategy provided by my nutritional therapist. This is necessary because of any possible reaction between medication and the nutritional programme. 

  • It is important that I tell my nutritional therapist about any medical diagnosis, medication, herbal medicine, or food supplements, I am taking as this may affect the nutritional programme. 

  • If I am unclear about the agreed nutritional therapy programme/food supplement doses/time period, I should contact my nutritional therapist promptly for clarification.

  • I must contact my nutritional therapist should I wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions.

  • Recording consultations using any form of electronic media is not allowed without the written permission of both me and my Nutritional Therapist.